Iain Hetherington 27-11-2018
" Luke has been the best broker I've ever dealt with. I had a pretty turbulent time with my property search but he was always there to support, day and night.
Very polite and reliable, extremely professional and informative and quick to adapt to my changing requirements. I couldn't recommend him highly enough."
Dr Ruth Bird 26-09-2018
" Massive thank you to Steve, Andrew and Lyndsey for all your hard work securing my mortgage which has gone through today!
You’ve worked above and beyond in challenging circumstances to make this happen for which I am eternally grateful. "
Adrian Ghione 08-08-2018
" Dear Luke, I wanted to say a great big thank you for your assistance in the purchase of my property. I have really appreciated your efforts on my behalf. You have answered all of my questions, helped arrange finance and insurance, provided recommendations and were very friendly and easy to deal with. On top of that you’ve always kept me up-to-date with what’s happening and you’ve always been prompt in communication with me. I couldn’t have asked for more. So, thank you very much Luke. Kind regards Adrian "
Christopher Horton & Rosie McGuiness 23-04-2018
“Luke was such a great help with securing us a good mortgage. As first-timer buyers, there was a lot we didn't know, and we couldn't have had a better guide through the process. His support was invaluable. It was a pleasure to work with Luke, and would certainly do so again.”
Claire Jago 13-02-2018
“Thank you so much for my care package, that’s really lovely of you and very much appreciated. You’ve been brilliant throughout this process, thank you for your help, advice and talking me down from the ceiling at regular intervals!! Best wishes, Claire"
Warren Pass & Paul Tilling 18-12/2017
“We would like to say thank you for the service provided by Chancery Mortgages Services. Initially to Steve for his patience and ability to explain the ins and outs of incomprehensible re-mortgages etc. Luke, for all the help you gave, especially after we discovered there were not enough viable years left on the lease of our property, basically making it un-remortgageable. Your assistance with our solicitor bringing the re-mortgage and lease extension together. Also, importantly keeping us informed each step along the way. Again thank you” Regards Warren Pass
William Chung 06-12-2017
"Luke has been exceptional in brokering my re-mortgage deal. He was able to get me a very good deal considering my circumstances and I am without a doubt grateful Chancery Mortgage reached out to me 3-4 months before my existing deal expired. There were some uncomfortable situations we were in due to the lack of communication / clarity from the solicitor handling my case, but Luke was always there to help me understand what was needed and stayed on top of any issues, leading to a successful conclusion within the deadline. I would recommend Luke’s service to anyone who needs a broker in the future." Regards, Will
Michael Mayar and Dawn Collett 09-05-2017
" Sincere apologies for not getting in touch sooner but we go away this week and work has been crazy! I just wanted to say a big thank you to yourself, Andrew and Lyndsey for once again exceeding all our expectations with regards to arranging our new mortgage. As before we all very busy people but we told you what we wanted and you did not deviate from the path. You delivered exactly what we asked for and at a very competitive price and fixed 5 year rate which is what we wanted rather than having the hassle of switching again in 2 years time!As you know I work in sales and you hear salesmen trying to push people in a direction that they want their client to go even if it is not in the best interests of their client. Chancery is the complete opposite of this as am I, you take the long view that if you look after a client and deliver a service you will be rewarded with their loyalty for many years to come. I can tell you without any hesitation that you have clients for life in both myself and Dawn as I love the direct no nonsense approach but always with your client’s interest at the forefront!We are considering buying a 2nd property next year which would be in my name and if we move forward with our plan I will be coming straight to Chancery, thank you once again for a fantastic service! "
" We have completed!!! Thank you so much for all your help. Couldn't have done it without you Steve, literally.
I'm over the moon, incredible journey but here I am. Thank you so much again!!! "
William Jarrett 12-04-2017
" Just wanted to say thanks so much for all your help and how great the service was for someone who knew nothing about mortgages, you guys have made everything really straightforward and easy! I look forward to hearing from you in the future. "
Nicole Traynor and Sean Steele 10-03-2017
" Chancery mortgages provided such an amazing service and amazing support throughout our journey to buying our first home. I would highly recommend anyone needing advice/support with their mortgages to use this company. Thank you for making our dreams come true! "
Stuart Scott 23-01-2017
“Just wanted to email and say thank you for recommending that I took out Critical Illness insurance with my mortgage. Like many people in my mid thirties I thought I was invincible, I would never get ill and questioned the value of the insurance policy; I came close to cancelling the policy a couple of times! It was only last year when I was diagnosed with a critical illness that the value of the policy became apparent and receiving a payment of 50% of the value of my mortgage was a great benefit at a time when I was unwell. I would now always take out a similar policy as you never know what is around corner. ”
Stephen Mallon & Silvia Gonzalez 09-01-2017
“I wanted to drop a quick note to say thank you for the service, advice and guidance and willingness to listen and bounce of ideas with me during the purchase and sale of our properties during Oct/Nov. We successfully completed mid Dec and are very happy happy in our new home! So thanks again and I would recommend your service without question."
Dom Metcalfe and Rebecca Hyland 25-10-2016
“This is the 4th occasion that Andrew and Steve have provided a superb service for me with regard to buying and/or selling a house and the associated protection I needed. This most recent process was particularly complicated and drawn out with a number of different products being looked at including a re-mortgage, new mortgage, life insurance, income protection and critical illness. As somebody who needs things explaining to me in ‘Layman’s terms’ – Andrew and Steve did exactly that. No jargon or confusing terminology – simply – what the product did, why it was ideally suited to myself and my partners situation and what it would cost us monthly and over the full term. I really can’t recommend them highly enough.”
Belen Fernandez 04-05-2016
“I take this opportunity to thank you for your excellent service. Dealing with you has been a real pleasure. The service has been easy, stress free and straight forward. The rate was the best I could get. I am very pleased with Chancery Mortgage Services LTD, and I will highly recommend your services to my friends.”
Professor Sally N. Cummings 05-04-2016
“I feel blessed to have been introduced to Steven Wills! I cannot use a sufficient number of superlatives to capture adequately how superbly he handled my mortgage inquiries – no question from me was too little or too big and his service in every regard was highly professional and efficient. I recommend him warmly and unreservedly.”
Jodie Purcell 28-01-2016
“I cannot thank Andrew enough for everything he did for me throughout the process of purchasing my first property. As I first time buyer with no knowledge or experience in dealing with any of this, I felt from the first second I spoke to him I could put 100% trust in him which I didn’t feel I could do with anyone else I had dealt with. He went above and beyond which means so much to me. Chancery have a client for life and I will be recommending them to everyone I know! I mean every word! "
Dr Olatejumoye Knee 07-01-2016
“Many thanks for all your help and support over the last few months.”
‘P & T’ 22-09-2015
“Steve was very helpful during what was a difficult mortgage negotiation, however he came up trumps and finance was secured. He kept all parties informed during the process and Lyndsey was very helpful in keeping track of all the follow up paperwork. Will certainly work with them again. Thanks once again for all your help."
John Thitchener 01-09-2015
“Thank you very much for your continued hard work and dedication. It was a pleasure doing business with you throughout the process. You tackled all of the potential hurdles with vigour and intelligence. Thanks again and speak soon.”
Jack Mahoney 11-08-2015
"I just wanted to say a big THANK YOU to you both for all your hard work helping we with my first purchase. You took your time to explain all my options and gave me an easy break so I could pick the right product for my personal needs. It was also great that I could call you at any time and ask you questions about my purchase which you were very helpful. I have already recommended you to family and friends and will most definitely use you again on my next property adventure."
Emma Mills 09-08-2015
"Andrew and Steve at Chancery have now arranged three finance products for me including mortgages and remortgages. You could say the proof is in the pudding – I keep going back for more! They have a very professional and thorough approach to what they do and they make everything easy for the client to follow and understand. I’ve always felt comfortable asking even ‘the really silly questions’ and they do a wonderful job at explaining it in a way that is simple and accessible. I have always felt very secure in sharing with them my personal financial information and have always been confident in the knowledge that they are working to ensure I am getting the most appropriate product for my situation. I wouldn’t hesitate to recommend Chancery for mortgage brokering – their service is faultless."
Dominic Francois and Bianca Vincent 07-08-2015
"Thank you Andrew and Steve for helping us and being so patient during our long process of securing our flat. Andrew done all the digging and research for a good mortgage deal TWICE! As the property we were first purchasing fell through. The whole team all knew what they were doing and were very efficient , as a First Time Buyer they sat me and my girlfriend down and explained thewhole process in simple terms so we know what we are getting ourselves into. They also pointed me in the right direction regarding life & home insurance which I have now undertaken with them too. I highly recommend the Chancery Team made my quest for my first property much easier. We certainly be recommending them."
David Bryant & Delphine Roche-Gordon 28-07-2015
“Thank you Steve for assisting us with this whole process and Lyndsey for keeping us fully updated. It was great to do business with you all and we’ll doubtless be doing some more in the future”
Sally Lock 14-07-2015
“I LOVE my flat. Thank you so much for your help, I really wouldn’t have got it without your help. It means everything to leave the horrible place where I was living, to have a safe nice place to live. Now I can really start a fresh and concentrate on my work and building my career. This really is the start of a new chapter for me, so thank you.”In all honesty Andrew it really has made the biggest difference to me. I fell into trap after trap with the banks trying to gain a mortgage, and then finally Marcus Liversedge referred me to you guys and the difference that made was incredible. Lyndsey was also amazing and super friendly on the phone."
Angela Rajah 14-07-2015
“Thank you, you’ve been a great help and will keep your details at hand for any future referrals, thanks again”
Ben Spence 25-06-2015
“As you know I recently took up my first mortgage with the help of Chancery Mortgage Services. From the start Steven, Lyndsey and yourself offered an amazingly personal service, clearly explaining the options to me and you were all very happy to give me advice and the benefit of your experience. Clearly you all have a huge volume of experience dealing with these sort of matters, however I always felt like my business really mattered to you and that I wasn’t just a number on an income sheet. As you know, being self-employed for all my working life, I was in a difficult place to get the mortgage I wanted. I felt that Chancery really did exhaust every possible option, and didn’t just offer me what was easiest for them. In the end, the mortgage you organised for me was incredibly low cost. Throughout the process I felt that I could call on you anytime; as a first time buyer it was great to feel that there was someone who was on my side. Thanks to you I have a fantastic flat which I love, with a brilliant mortgage! I can’t recommend Chancery highly enough, and I’ve already told my best mate to give you a call!"
Laura Corrigan 16-03-2015
“Thank you all for your helpfulness and efficiency, as always.
I will definitely recommend Chancery Mortgage Services to friends etc.”
Lorraine Scott 09-03-2015
“After having a bad experience with my bank , some family members recommended me to Chancery Mortgage Services.
From the first phone call they was friendly,helpful and made me feel comfortable. Being a first time buyer I had no clue on what I was doing, they helped and explained everything every step of the way, which put me at ease when I was worried normally over nothing. I would highly recommend this hard working team Chancery to family and friends, I will also be using them in the future. Thank you so much Chancery."
David Clarke & Ruth O’Connor 16-12-2014
"We were referred to Chancery by my sister (after a rather challenging experience trying to get good advice from our existing bank). This turned out to be one of those “if only we’d done this earlier” moments. They were very responsive, rapidly focusing in on the best options for us, and then made the entire process smooth and painless. They were a real pleasure to deal with and it now feels great knowing that we have a company like Chancery that we trust that we can go to whenever we need to in the future. We can’t recommend them highly enough!"
Maria & Paul Green 11-12-2014
“We were very happy again with the service provided in arranging our new mortgage and insurance, 12 years on after previously helping us! Nothing was too much trouble and everyone involved went out of their way to help us. Telephone calls and e mails were responded to promptly. We will definitely use Chancery again.”
Mr. S. Fleming & Dr. R. Bird 08-12-2014
“We would both like to thank the team at Chancery Mortgages for helping to make our mortgage experience, as first time buyers, run so smoothly. From the outset they were most accommodating in dealing with our ‘inflexible schedule’ helping and guiding us through every step of the way. Their professionalism and attention to detail gave us peace of mind and with their flexible approach, including a home visit, helped to take the stress out of the whole process. We wholeheartedly recommend their services and we wouldn’t hesitate in using them in the future.”
Petr Zemcik & Oxana Shpanarskaya 17-11-2014
"We contacted Chancery Mortgage Services based on a reference from a real estate agency. Our case of mortgage application was not simple. We are husband and wife, one a foreigner from a European Union country and the other a foreigner from outside the European Union, with residency restricted to five years. While this residency is automatically renewed based on the spouse’s passport from the European Union, most banks are reluctant to provide mortgages, despite good income of both spouses. Despite this difficulty, Chancery Mortgage Services were able to find two available mortgages from a provider who would potentially waive the requirement of indefinite UK residency. There were also minor irregularities regarding to which accounts our salaries were sent. The process of giving the provider the requested info was therefore cumbersome. Chancery Mortgage Services provided excellent support, were available for an update by phone, and continuously gave us feedback on the status of our application. The available mortgage was identified within two days since we made an offer for a flat, and approved within two weeks afterwards. The Chancery Mortgage Services also helped us with minor alterations of a contract due to requests of the mortgage provider. Thanks to their services, we were able to complete our purchase from seeing the flat and getting the keys in less then two months, which is a record time in the UK. This would not be possible without Chancery Mortgage Services. We will use them in the future if re-financing is needed and would recommend them to anyone trying to complete a home purchase.’’
Charlotte Laudat, 20-06-2014
“I handed Chancery a tough project with some very short deadlines and specific requirements. Not only were they incredibly professional, but they were always one step ahead of the game, which was crucial when juggling a time sensitive project like mine. They produced every item on my wish list and provided the necessary support to see me through. I couldn’t have asked for a better team to see me through such a challenging time.”
Mathew & Suzanne Hannaby, 11-04-2014
“Thank you for your continued help and assistance. It’s a pleasure working with you guys.”
Buket Konuk-Hirst, 10-04-2014
“I had a very positive experience with Chancery Mortgages overall. As a first time buyer I had millions of questions and Steve and Andrew were always there with answers. Throughout the process their back office made sure all documents were sorted and checked properly. I will surely recommend Chancery Mortgages to all my friends who are on line :)”
Hazel Catalan, 08-01-2014
“I first used Chancery in 2012. With minimal hassle they were able to find me the type of mortgage I needed when other advisors had told me there was simply no suitable product on the market. I was so impressed I used them again recently to re-mortgage and the deal they secured for me is so much better than that offered by my original lender that I have already recouped their fee.”
Zoe and David Thompson, 04-04-2013
“Dear Steve, Lyndsey and Andrew,Thank you so much for our lovely flowers, such a lovely thought! We are slowly unpacking and settling in. It may take a while to clear the boxes but we are so very happy in our new home. Thank you so much for all the help, support and words of wisdom – I don’t know what we would do without you!”
Dr Ann Coxon, 28-06-2012
“I have informed my Accountant that I was very satisfied with your service, and he will be referring you clients in future. I will certainly be recommending you to anyone that I hear needs help. Your service was efficient and timely, and your charges not excessive for the significant amount of work that was involved.”
John and Rachael Turpin, 18-05-2012
"Just a quick ‘thank you’ for the lovely flowers we received last weekend – it was a wonderful surprise ! We are really grateful for all your efforts and the extremely professional service that has enabled us to secure our dream home. It is a great relief to finally get the keys to our house and we are settling in nicely. Most boxes are unpacked and we now have long wish of DIY jobs that should keep us occupied for the next few years !"
Cormac Corrigan, 09-05-2012
“Yet again, you have performed brilliantly in a very short timescale with a very awkward client (me). Well done and many thanks. I’ll be back in touch for the next mortgage.”
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