Testimonials
I & S E, Meopham 30-03-2023
“From the initial telephone conversation that we had with Steven (during which he answered all of our many and varied questions), until a successful outcome was reached, we were impressed by Steven’s willingness to go the extra mile.
His professionalism and market knowledge provided us with the support and reassurance we needed when issues were raised by the Equity Release mortgage provider and we thought about giving up. However with his perseverance and continued communication with all parties involved, we got there in the end.
Thank you Steven and the rest of the Chancery team.”
Laura Ougden & Thomas Duffell 06-03-2023
“We used Andrew and the team to help us get a mortgage as First Time Buyers. We weren’t a very easy case with lots of nuances which made our situation very difficult for the team, on top of the economic mortgage uncertainty in September 2022. Despite all this, Andrew was able to find us a brilliant deal! The team persevered despite numerous challenges and we couldn’t have been happier. Nothing but praise for the whole process and support. Will definitely be recommending them and using them in the future.”
William Russell & Robyn Miskin 05-12-2022
“Dear Keith, we just wanted to say a HUGE thank you. Without you, none of this would have been possible. I’m sure you won’t miss our weekly set up and Robyn texting you constantly, but we now have a house and can start our future together, all thanks to you.”
Louise & Simon Blackman 10-11-2022
“We have been using Keith as a Mortgage Advisor for several years now, more recently for a remortgage and life insurance review. Keith helped us achieve and understand the best deal available to us taking away the stress, offering a professional, friendly outstanding service.
We would definitely recommend Chancery Mortgage Services and will continue to use them.”
Thank You. Wishing you all the best Louise & Simon.
Owen Bryant & Andrea Lee 07-11-2022
‘We have used Chancery Mortgage services for a few years now, most recently on a remortgage, but they also helped us set up our first mortgage 4 years ago. We can’t fault the service they provide, they offer friendly and professional advice, are quick to respond to queries and are very good at what they do. They have taken a lot of the stress out of our biggest and most impactful decisions, and we feel that we wouldn’t have gotten through it without them. For mortgage and protection advice, we would go nowhere else.
It’s tough to capture our true appreciation in a paragraph. but again, we can’t thank you enough.”
Josie Porter & Nicholas Sheehan 31-10-2022
“Dear Andrew & Lyndsey, thank you for helping us with everything. You made the stressful experience so much easier. We’ll be recommending you to our friends. Wishing you all the best, from Josie & Nick.”
Michelle & Robbie Reid 17-09-2022
“Stellar service: accessible and responsive, with comprehensive knowledge and experience. Andrew attended to our every mortgage-need throughout the conveyancing process. His expertise was invaluable, helping us to achieve the best outcome despite unforeseen complications.”
Kelly & Terry Barnes 17-09-2022
“Absolutely outstanding service from start to finish. The whole team know what is going on with your case and there is always someone to deal with you throughout the whole process.
The whole team are completely customer focused and have gone above and beyond for us.
Thank you all so much for everything.”
Natasha & David Barrell 16-06-2022
“Andrew, Lyndsey and all the team at Chancery have been fantastic from start to finish in helping us to re-mortgage our property. They took the time to fully understand our personal circumstances and ensure we secured the best rate possible. Providing excellent customer service, always keeping us up to date with everything and chasing on our behalf where appropriate. Going the extra mile with any queries, ensuring we had full understanding. We will certainly be using them again going forward and would highly recommend to anyone who is thinking of using their services”
Alice Molloy & Luke Moxham 23-03-2022
“The team at Chancery Mortgage Services have gone above and beyond to help us get our first property and kept up informed all of the way. Such a great service and will be going back to them over the coming years!”
Thank you!
Judy Burnett & Zak Riat 18-02-2022
“From beginning to end the Chancery Team made getting our first mortgage an easy process. Andrew & Lyndsey explained every step, were there to answer our questions and both went above and beyond! The whole team made buying our first home a thoroughly enjoyable experience – would recommend 100%”
Joss Williams 16-12-2021
“It is hard to overstate the difference to my life that Steven, Andrew and Lyndsey have made. Yes – excellent service. Yes – both professional and kind. Yes – endlessly patient and efficient. But, due to my rather complicated personal background, no other company could find me a mortgage. Steven would not quit. He took it all in his stride and treated me like a friend. Andrew got me there with the insurance and Lyndsey held my hand all the way to completion. Not many companies change your life. Chancery Mortgage Services have changed mine.”
Sebastian Raaff 12-11-2021
“I’d like to thank both Lyndsey and Luke for their support in my recent property purchase. Luke was extremely helpful in initially finding a great mortgage deal, as well as providing me excellent advice about my various options. Once processing through the purchase of my property, Lyndsey was a real star throughout – providing me advice and guidance during some sticky spots along the journey. Big thank you to both of them!”
Sam & Sarah Mihill 07-10-2021
“I have dealt with many mortgage brokers in my time but Steve and his team were the best, quick response times, efficient and friendly. We got our mortgage offer within a few days thanks to them. Couldn’t recommend them highly enough! Thanks all.”
Melissa Read & George Mihill 16-08-2021
“Couldn’t recommend a company more. Throughout the process of buying our home Steve, Lyndsey and Andrew have all been brilliant. Would definitely use them again and recommend to anyone wanting advice on mortgages.”
Dolunay Dincel 08-07-2021
“I have no hesitation in recommending Chancery Mortgage Services. They provided me with in-depth mortgage advice that was professional and friendly throughout. Andrew and Lyndsey provided support and updates throughout the process and really went the extra mile to ensure I competed on time. I have no hesitation in recommending their services.”
Gareth Revell & Joanne Gubbins 29-06-2021
“Outstanding service from the team at Chancery. Andrew went out of his way to help; Steve was always on hand to help when needed & Lyndsey was so consistent and did everything she promised. After many months of hard work, the team finally achieved our re-mortgage goal. Something we thought at times might not be possible. They all made a stressful situation so much easier.
I would highly recommend Chancery. To name a few they’re professional, superb customer service, dedicated, friendly and always make you feel confident that they will help.
Thank you all so very much.”
Emma Bradshaw 25-06-2021
“Steve has gone above and beyond the call of duty throughout my road to purchasing my house. He’s always been happy to take a call and let me pick his brains, and has of course found me a mortgage that perfectly suits my needs. Steve and Lyndsey have been helpful, friendly and supportive throughout the whole process and made sure stress levels were kept to an absolute minimum.”
Murinzi Barahira & Natalia Kaczmarek 16-06-2021
“Excellent service from Chancery throughout our purchase of a property. They’ve been very responsive to any queries that we had and went over and above in providing continuous support and advise.
They also provided great service in delivering mortgage and income protection insurance on our behalf.
A special mention to Andrew, Lyndsey and Steve. We were recommended by a family member who used Chancery to purchase a property. We have also recommended Chancery to close friends who are looking for property.”
Olivia Hobson 11-06-2021
“Luke & Lyndsey were both fantastic with my purchase. Both were professional, timely and gave such helpful advice. I will certainly be using them for all my mortgages going forward. For this purchase I had very particular requirements and was in a non-standard situation, having been rejected by a number of brokers Luke jumped on the opportunity and had a solution for me within hours. I honestly didn’t think it was possible.
I can’t thank the team enough for their help. I already have and will continue to recommend them to everyone I know. I literally rave about how good my mortgage broker is at social events!
Thank you!”
Jolanta Paledzka 19-05-2021
“I’d like to thank you Steve and Lyndsey for their great support throughout the whole process of purchase of my very first flat. I really appreciate your help and support. I definitely will be recommending your services to some friends/family in future.”
David & Naomi Lipkin 07-05-2021
Dear Steve, Lyndsey, Andrew & Chancery Team,
“I just wanted to send you a quick message to say thank you for your support, advice, guidance and everything you have done for us throughout our mortgage process.
Your approach is personable and informative, whilst always making us feel that nothing is too much.
This level of service alongside our attainment of a great product has made our experience faultless – we would not hesitate to recommend you to our families, friends and colleagues.
We wish you all the best and look forward to working with you in the future.”
Katie Doyle & John Mould 26-04-2021
“John and I were over the moon with the help Lyndsey, Steve and Andrew gave us and would recommend Chancery Mortgage Service every time. We always received such a quick and detailed response which is exactly what you want when you are going through this process of buying your first home.
Chancery Mortgage Service’s has been exceptional service providers and helped us every step of the way.
Thank you so much again for all your help.”
Callum Walker & Shayla Tweedie 24-03-2021
“We used Chancery Mortgage Services for the purchase of our first home. We didn’t really know much about the process beforehand but our adviser, Luke, was very patient and took a lot of time talking us through everything, and impartially explaining our mortgage options. Once we had our offer accepted and we had decided on the mortgage we wanted, Luke was extremely efficient in applying for the mortgage, which was accepted within a few hours. Later, Lyndsey, co-ordinated actions between our solicitor and the estate agents, which really help finalise the purchase. Overall, I was really impressed by their efficiency, their patience and their honesty and I would happily recommend them to anybody looking for a mortgage broker.”
Yakubu Karagama & Claire Gadzama 22-03-2021
“I would like to thank you for your excellent service in helping us get mortgage in this difficult time and when I know of friends who have not been successful I’m getting mortgage so I started the application feeling anxious . I am 100 % sure your expertise, dedication and speed of action has made it possible for us to get mortgage and complete our purchase within the stamp duty holiday period. You have been patient, replied our emails and text promptly and sometimes within minutes. It amazes me how you do that and never get tired on top of the phone calls we made to you sometimes over weekend. You have also gone beyond your call of duty and advice us in areas relating to property purchase like ground renting and leasing issues.
So thank you very much once again and I wish you good health and success !”
Kind Regards, Yakubu and Claire
Aaron & Alison Kahn 09-03-2021
“Our circumstances in search of a mortgage were not very straight forward, but Steve persevered on our behalf and found us a good loan at a competitive rate. We were able to complete before the Stamp Duty holiday ended and are now in our new home. Many thanks!”
Mitesh Kara & Pooja Chohan 11-02-2021
“Excellent Service and experience with Chancery Mortgage Services, all work for mortgage completed efficiently and professionally to help process run smoothly all the way through.
Thank you to Steve, Lyndsey and the team for helping complete process with Mortgage in buying new home.
Would highly recommend and use again in the future to help simplify process of getting mortgage and also speeding process up as going directly would have been much more time consuming.”
Frankki Theodore & Bradley Cox 04-02-2021
“Going through the home buying process it’s fair to say that the majority of people you deal with aren’t particularly proactive in their approach. I can say the complete opposite for Chancery Mortgage Services. Steve has been patient throughout what has been almost a year long process for us to secure a property and throughout this time Lyndsey has kept close to where we are in the buying process, making sure everything went smoothly and chasing when it didn’t. Could not recommend them more and will never go anywhere else! “
Dora Trofor 07-01-2021
“Chancery Mortgage Services have been brilliant all along the way working as a unit in supporting my case and concluding successfully. Luke has been patient and explained things carefully from the very beginning. He has also been very quick to respond to my many questions, leverage his relationships to resolve issues and has gone the extra mile when required by the situation. I would highly recommend them.”
Sacha Burton & Gavin Thomas 16-11-2020
“Having used Chancery Mortgage Services in the past, when it came to getting a mortgage there was only one option for me. With exceptional customer services and unconditional commitment to providing a high level of satisfaction, Chancery ensured the whole process was as stress free as possible. Both Andrew and Steve are extremely knowledgeable in the products they are providing and with my most recent experience, I have to say Andrew certainly went the extra mile in finding the most suitable mortgage for us. Chancery has without doubt formed a tremendous team who works alongside each other to ensure a smooth and accurate process and I honestly could not recommend them enough. Thank you all, especially Andrew for everything, your time and efforts have been greatly appreciated.”
Katie Rye & Tom Farrington 23-10-2020
“Steve, thank you so much for everything you did to get the mortgage for us, we really appreciate it and wouldn’t have the house without you.
Thanks Lyndsey for your chasing and being on top of everything.
Your friendly, professional and extremely efficient approach made the process far easier than it could have been.
We can’t recommend you highly enough.”
DS 16-10-2020
“The team at Chancery Mortgage Services are very professional, organised and efficient. Their experience makes a meaningful difference in achieving the right outcomes.”
Kelly Buxton 24-08-2020
“Hi Keith, Thank you so much again for all of your help. You’ve been amazing at making this all straight forward and understandable.”
Thanks Kelly
Alex Elmer & Sapna Sangar 10-08-2020
“Chancery Mortgage Services have helped us on a previous re-mortgage and now on our new house purchase. Steve and Andrew have gone above and beyond for us and are courteous, responsive and nothing is too much trouble for them. We trust them implicitly to give us impartial and shrewd advice and would recommend them to anyone looking for financial and mortgage assistance. It was a pleasure to work with them and we can’t thank them enough for being so friendly and helpful”.
Laura Maasland 24-07-2020
“Chancery have been the gold standard in this and the two prior flat purchases I attempted. I would absolutely use you guys again in a heartbeat and will be recommending you to my sister, who is starting to think about buying with her partner (and anyone else I know who ventures down this route).
I also really feel like you’ve personally gone above and beyond through this process – even down to Lyndsey’s weekly check-ins during lockdown! Thank you so much, I’ve really appreciated your support and work throughout.
Fingers crossed I can revive the property dream sooner rather than later- I’ll be back then!”
Thank you again
Laura
Nadine Caller & Barry Craig 24-07-2020
“Chancery Mortgage Services helped arrange a new mortgage during a lockdown. They were friendly and professional and gave us great advice.”
Susanna Caulfield 12-06-2020
“Luke helped me secure a mortgage for my first home. He could not have been more helpful throughout the whole process. He explained everything in detail and in language that was straightforward and easy to understand. He wants to get the best mortgage for his customer and their circumstances and genuinely gives a lot of thought to what this might be. I would happily recommend Luke to anyone looking for a new mortgage, he is excellent.”
CH & NW 22-04-2020
“We have used Chancery Mortgage for several years now and always find Andrew and Steven to be very efficient and helpful. They are keen to know our specific requirements so they can find the right product for us. They are great at answering our queries quickly and in full. We trust the team to make a complicated process straightforward and stress-free.”
Vanessa & Sergio Pereira 31-03-2020
“Andrew and the team have been amazing throughout the entire process of purchasing our first home. Andrew explained every detail clearly and made what could have been a complex and stressful experience a smooth and enjoyable one. The team were always prompt, available and very supportive; we couldn’t fault any part of the service and can’t thank them enough- we highly recommend! “
Emma Hogland & Sam Collins 05-03-2020
Great experience with Chancery Mortgage Services. They were very efficient in securing us a mortgage and associated insurances.
Hamish Ryde & Katharine Cary 02-03-2020
“Lyndsey, Andrew and Steven have provided us with fantastic service and support throughout the duration of our first property purchase. Their communication is excellent and they are always on hand to help with any questions and advice during the process. They even sent us a lovely move in gift for our first home. It is a service like this and the attention to detail they provide, that will be remembered when we look to use their services again in the future. We would highly recommend using them Chancery Mortgage Services. Many thanks!”
Oliver & Leticia 28-02-2020
“We are so pleased with the service, Luke and the whole Chancery Mortgage Services team supported us right the way through to completion with precise and fast communication, we would recommend Chancery Mortgage Services to anybody and we look forward to take advantage of their services again in the future. A big thank you!”
Martin and Sarah Williams 21-02-2020
“We were very happy with the service that was provided by Chancery Mortgage Services. We were kept updated throughout the process and Keith certainly went above and beyond for us! Nothing was ever too much trouble. We will continue to use Chancery Mortgage Services in the future, and would highly recommended.”
Jessica Martin 11-02-2020
“Luke is very helpful. Having spoken to a number of advisers , Luke’s simplistic, easy to understand approach to mortgages made my decision for my broker a no contest. Not only did he kept me fully informed through out the process, but has given me priceless knowledge of the process and inner workings of the mortgage industry. As a first time buyer things at the beginning were a little overwhelming and Luke reassured me and never once gave me any reason to doubt his abilities.
I spoke to him as a first time buyer and came out the other end with a property and a wealth of knowledge, Thank you Luke.”
Joshua Baldock 27-11-2019
“ Just wanted to drop you a quick email to thank you for all your hard work in securing our mortgage which allowed us to get into our dream home!
“I thought I’d write a testimonial for you, in case you’d like to show anyone who is considering using you to get their mortgage! Having been to 3 other brokers before finding Luke, we were told what we required was “the impossible”. Not only is Luke approachable and understanding but he also explained things without the jargon, and tells you how it is. His clear understanding of the lenders processes and criteria’s is what allowed him to arrange our desired loan amount on the most competitive rate on the market! We were referred Luke through a friend which we couldn’t be more grateful for. We will be doing the same very soon with all our friends and family. Thanks again! ”
Asim Ali & Alice Howard 30-10-2019
“Chancery were absolutely fantastic. They were really polite, efficient and found us a great deal our mortgage. We dealt with Luke and Lyndsey who went above and beyond all our expectations.”
Katherine Smith 04-10-2019
“I would like to take this opportunity to thank you for all of your advice for my first property purchase. Thank you for taking the time to explain the process to me and for answering my many questions. Your calm and professional approach made me feel confident throughout the purchase.”
Elenor Adams 27-09-2019
“We chose to work with Chancery Mortgage as they were highly recommended by my sister in law who has used them twice. The service provided by both Andrew and Lyndsey was excellent and they really supported us from the initial mortgage application through to completion. I have asked them to contact me in two years for my re-mortgage. A+++ Service. ”
Daniel Kaczmarek 10-09-2019
“I can’t speak more highly of the service we received whilst buying our first house.
Steven and Lyndsey from chancery mortgage did an incredible job.
They answered all our questions /concerns to satisfaction and always kept us updated with progress.
A very big Thank you! ”
Elissa Millhouse 16-08-2019
“I’m so pleased with the outcome of my re-mortgage. Luke at Chancery was attentive, knowledgeable, trustworthy, patient, and he is a genuinely nice guy! My case was not clear cut but he seemed to thrive on the challenge and remained optimistic throughout (but also not giving any guarantees with no substance).
I would thoroughly recommend him and have been singing his praises to friends/colleagues/clients as my experience of him has been 100% positive. I’ll be definitely contacting him again in 5 years when my fixed term is up!”
Catherine Clifton 30-07-2019
“Andrew was outstanding when we approached him to find a holiday let mortgage for us. After an unsuccessful search with a previous mortgage advisor, we were recommended Chancery Mortgage Services and they certainly didn’t disappoint. Andrew delivered a wonderful product, meeting our requirements quickly and efficiently. We wouldn’t hesitate to recommend them.”
Adam Webster 17-07-2019
“I have used Chancery Mortgage services for a number of years and I am constantly impressed at how above and beyond they go to satisfy the needs of their customers. I have had complex and often tricky financial situations handled with the utmost care and professionalism. The detailed approach and excellent communication offered by Chancery make them stand-out mortgage intermediaries. I would fully recommend them.”
MW 28-03-2019
“I recently purchased my first home and used Luke to arrange our mortgage. As a first time buyer the whole process was extremely daunting but every step of the way he explained what I should expect. At points I bombarded him with questions and he never disappointed to answer all my queries and put my mind totally at ease. I am very grateful for all his help on my journey helping me obtain my new home. I certainly will be recommending Luke to our friends and family and will never go anywhere else.”
Marko Istenic 08-03-2019
“Fantastic customer experience received from Luke. The support, guidance and advice given was second to none throughout my whole experience of dealing with him. I have absolute confidence in everything he did for me as he managed and met my expectations on every contact and query. He made a potentially challenging and stressful process so much easier. Would highly recommend.”
Danny Trevatt 22-02-2019
“Found Chancery mortgages to be professional throughout the process of buying a house, with continual updates and chasing right to the sweet end of completion. Thanks to Steve, Lyndsey and Andrew ..always on hand to advise.”
Mark & Sarah Shorter 22-01-19
“I can’t thank Andrew and the team at Chancery Mortgage Services enough. We required a new residential mortgage whilst at the same time looking to remortgage a number of investment properties. Our case was not as straight forward as a traditional purchase and unlike other brokers (who I found would over promise to get your business) Andrew took time to establish the facts and to understand our objectives. They kept me informed throughout and were always swift to respond to any queries – the team really did live up to their excellent reputation. When dealing with personal finances it’s very important to know that you can trust your broker and I can highly recommend Chancery for all your financial requirements”
Elliott Francomb & Hannah Martin 08-01-2019
“Luke has been a fantastic advisor from day 1 of helping me and my partner set up our mortgage. We were first time buyers who didn’t have a clue about the whole process and Luke explained in full detail in a way to make us at ease to understand every little detail that we needed to know. Without fail Luke made the whole process easy and as stress-free as he possibly could, and we couldn’t have asked for anything more! We would 100% recommend Luke’s services to anyone in need as we couldn’t be happier with his advice and help.”
Lauren Fisher & Spencer Baxter 17-12-2018
“Hi Andrew, Thank you so so much for all of your hard work this year and going the extra mile for us. It’s greatly appreciated x”
Iain Hetherington 27-11-2018
“Luke has been the best broker I’ve ever dealt with. I had a pretty turbulent time with my property search but he was always there to support, day and night.
Very polite and reliable, extremely professional and informative and quick to adapt to my changing requirements. I couldn’t recommend him highly enough.”
Dr Ruth Bird 26-09-2018
” Massive thank you to Steve, Andrew and Lyndsey for all your hard work securing my mortgage which has gone through today!
You’ve worked above and beyond in challenging circumstances to make this happen for which I am eternally grateful. “
Adrian Ghione 08-08-2018
” Dear Luke, I wanted to say a great big thank you for your assistance in the purchase of my property. I have really appreciated your efforts on my behalf. You have answered all of my questions, helped arrange finance and insurance, provided recommendations and were very friendly and easy to deal with. On top of that you’ve always kept me up-to-date with what’s happening and you’ve always been prompt in communication with me. I couldn’t have asked for more. So, thank you very much Luke.
Kind regards Adrian “
Christopher Horton & Rosie McGuiness 23-04-2018
“Luke was such a great help with securing us a good mortgage. As first-timer buyers, there was a lot we didn’t know, and we couldn’t have had a better guide through the process. His support was invaluable. It was a pleasure to work with Luke, and would certainly do so again.”
Claire Jago 13-02-2018
“Thank you so much for my care package, that’s really lovely of you and very much appreciated. You’ve been brilliant throughout this process, thank you for your help, advice and talking me down from the ceiling at regular intervals!! Best wishes, Claire”
Warren Pass & Paul Tilling 18-12-2017
“We would like to say thank you for the service provided by Chancery Mortgages Services. Initially to Steve for his patience and ability to explain the ins and outs of incomprehensible re-mortgages etc. Luke, for all the help you gave, especially after we discovered there were not enough viable years left on the lease of our property, basically making it un-remortgageable. Your assistance with our solicitor bringing the re-mortgage and lease extension together. Also, importantly keeping us informed each step along the way. Again thank you” Regards Warren Pass
William Chung 06-12-2017
“Luke has been exceptional in brokering my re-mortgage deal. He was able to get me a very good deal considering my circumstances and I am without a doubt grateful Chancery Mortgage reached out to me 3-4 months before my existing deal expired. There were some uncomfortable situations we were in due to the lack of communication / clarity from the solicitor handling my case, but Luke was always there to help me understand what was needed and stayed on top of any issues, leading to a successful conclusion within the deadline. I would recommend Luke’s service to anyone who needs a broker in the future.”
Regards, Will.”
Michael Mayar and Dawn Collett 09-05-2017
” Sincere apologies for not getting in touch sooner but we go away this week and work has been crazy! I just wanted to say a big thank you to yourself, Andrew and Lyndsey for once again exceeding all our expectations with regards to arranging our new mortgage. As before we all very busy people but we told you what we wanted and you did not deviate from the path. You delivered exactly what we asked for and at a very competitive price and fixed 5 year rate which is what we wanted rather than having the hassle of switching again in 2 years time!As you know I work in sales and you hear salesmen trying to push people in a direction that they want their client to go even if it is not in the best interests of their client. Chancery is the complete opposite of this as am I, you take the long view that if you look after a client and deliver a service you will be rewarded with their loyalty for many years to come. I can tell you without any hesitation that you have clients for life in both myself and Dawn as I love the direct no nonsense approach but always with your client’s interest at the forefront!We are considering buying a 2nd property next year which would be in my name and if we move forward with our plan I will be coming straight to Chancery,
thank you once again for a fantastic service! “
Iman 13-01-2017
“We have completed!!! Thank you so much for all your help. Couldn’t have done it without you Steve, literally.
I’m over the moon, incredible journey but here I am. Thank you so much again!!!”
William Jarrett 12-04-2017
“Just wanted to say thanks so much for all your help and how great the service was for someone who knew nothing about mortgages, you guys have made everything really straightforward and easy! I look forward to hearing from you in the future.”
Nicole Traynor and Sean Steele 10-03-2017
“Chancery mortgages provided such an amazing service and amazing support throughout our journey to buying our first home. I would highly recommend anyone needing advice/support with their mortgages to use this company. Thank you for making our dreams come true!”
Stuart Scott 23-01-2017
“Just wanted to email and say thank you for recommending that I took out Critical Illness insurance with my mortgage. Like many people in my mid thirties I thought I was invincible, I would never get ill and questioned the value of the insurance policy; I came close to cancelling the policy a couple of times! It was only last year when I was diagnosed with a critical illness that the value of the policy became apparent and receiving a payment of 50% of the value of my mortgage was a great benefit at a time when I was unwell. I would now always take out a similar policy as you never know what is around corner.”
Stephen Mallon & Silvia Gonzalez 09-01-2017
“I wanted to drop a quick note to say thank you for the service, advice and guidance and willingness to listen and bounce of ideas with me during the purchase and sale of our properties during Oct/Nov. We successfully completed mid Dec and are very happy happy in our new home! So thanks again and I would recommend your service without question.”
Dom Metcalfe and Rebecca Hyland 25-10-2016
“This is the 4th occasion that Andrew and Steve have provided a superb service for me with regard to buying and/or selling a house and the associated protection I needed. This most recent process was particularly complicated and drawn out with a number of different products being looked at including a re-mortgage, new mortgage, life insurance, income protection and critical illness. As somebody who needs things explaining to me in ‘Layman’s terms’ – Andrew and Steve did exactly that. No jargon or confusing terminology – simply – what the product did, why it was ideally suited to myself and my partners situation and what it would cost us monthly and over the full term. I really can’t recommend them highly enough.”
Belen Fernandez 04-05-2016
“I take this opportunity to thank you for your excellent service. Dealing with you has been a real pleasure. The service has been easy, stress free and straight forward. The rate was the best I could get. I am very pleased with Chancery Mortgage Services LTD, and I will highly recommend your services to my friends.”
Professor Sally N. Cummings 05-04-2016
“I feel blessed to have been introduced to Steven Wills! I cannot use a sufficient number of superlatives to capture adequately how superbly he handled my mortgage inquiries – no question from me was too little or too big and his service in every regard was highly professional and efficient. I recommend him warmly and unreservedly.”
Jodie Purcell 28-01-2016
“I cannot thank Andrew enough for everything he did for me throughout the process of purchasing my first property. As I first time buyer with no knowledge or experience in dealing with any of this, I felt from the first second I spoke to him I could put 100% trust in him which I didn’t feel I could do with anyone else I had dealt with. He went above and beyond which means so much to me. Chancery have a client for life and I will be recommending them to everyone I know! I mean every word!”
Dr Olatejumoye Knee 07-01-2016
“Many thanks for all your help and support over the last few months.”
‘P & T’ 22-09-2015
“Steve was very helpful during what was a difficult mortgage negotiation, however he came up trumps and finance was secured. He kept all parties informed during the process and Lyndsey was very helpful in keeping track of all the follow up paperwork. Will certainly work with them again. Thanks once again for all your help.”
John Thitchener 01-09-2015
“Thank you very much for your continued hard work and dedication. It was a pleasure doing business with you throughout the process. You tackled all of the potential hurdles with vigour and intelligence. Thanks again and speak soon.”
Jack Mahoney 11-08-2015
“I just wanted to say a big THANK YOU to you both for all your hard work helping we with my first purchase. You took your time to explain all my options and gave me an easy break so I could pick the right product for my personal needs. It was also great that I could call you at any time and ask you questions about my purchase which you were very helpful. I have already recommended you to family and friends and will most definitely use you again on my next property adventure.”
Emma Mills 09-08-2015
“Andrew and Steve at Chancery have now arranged three finance products for me including mortgages and remortgages. You could say the proof is in the pudding – I keep going back for more! They have a very professional and thorough approach to what they do and they make everything easy for the client to follow and understand. I’ve always felt comfortable asking even ‘the really silly questions’ and they do a wonderful job at explaining it in a way that is simple and accessible. I have always felt very secure in sharing with them my personal financial information and have always been confident in the knowledge that they are working to ensure I am getting the most appropriate product for my situation. I wouldn’t hesitate to recommend Chancery for mortgage brokering – their service is faultless.”
Dominic Francois and Bianca Vincent 07-08-2015
“Thank you Andrew and Steve for helping us and being so patient during our long process of securing our flat. Andrew done all the digging and research for a good mortgage deal TWICE! As the property we were first purchasing fell through. The whole team all knew what they were doing and were very efficient , as a First Time Buyer they sat me and my girlfriend down and explained the whole process in simple terms so we know what we are getting ourselves into. They also pointed me in the right direction regarding life & home insurance which I have now undertaken with them too. I highly recommend the Chancery Team made my quest for my first property much easier. We certainly be recommending them.”
David Bryant & Delphine Roche-Gordon 28-07-2015
“Thank you Steve for assisting us with this whole process and Lyndsey for keeping us fully updated. It was great to do business with you all and we’ll doubtless be doing some more in the future”
Sally Lock 14-07-2015
“I LOVE my flat. Thank you so much for your help, I really wouldn’t have got it without your help. It means everything to leave the horrible place where I was living, to have a safe nice place to live. Now I can really start a fresh and concentrate on my work and building my career. This really is the start of a new chapter for me, so thank you.”In all honesty Andrew it really has made the biggest difference to me. I fell into trap after trap with the banks trying to gain a mortgage, and then finally Marcus Liversedge referred me to you guys and the difference that made was incredible. Lyndsey was also amazing and super friendly on the phone.”
Angela Rajah 14-07-2015
“Thank you, you’ve been a great help and will keep your details at hand for any future referrals, thanks again”
Ben Spence 25-06-2015
“As you know I recently took up my first mortgage with the help of Chancery Mortgage Services. From the start Steven, Lyndsey and yourself offered an amazingly personal service, clearly explaining the options to me and you were all very happy to give me advice and the benefit of your experience. Clearly you all have a huge volume of experience dealing with these sort of matters, however I always felt like my business really mattered to you and that I wasn’t just a number on an income sheet. As you know, being self-employed for all my working life, I was in a difficult place to get the mortgage I wanted. I felt that Chancery really did exhaust every possible option, and didn’t just offer me what was easiest for them. In the end, the mortgage you organised for me was incredibly low cost. Throughout the process I felt that I could call on you anytime; as a first time buyer it was great to feel that there was someone who was on my side. Thanks to you I have a fantastic flat which I love, with a brilliant mortgage! I can’t recommend Chancery highly enough, and I’ve already told my best mate to give you a call!”
Laura Corrigan 16-03-2015
“Thank you all for your helpfulness and efficiency, as always.
I will definitely recommend Chancery Mortgage Services to friends etc.”
Lorraine Scott 09-03-2015
“After having a bad experience with my bank , some family members recommended me to Chancery Mortgage Services.
From the first phone call they was friendly,helpful and made me feel comfortable. Being a first time buyer I had no clue on what I was doing, they helped and explained everything every step of the way, which put me at ease when I was worried normally over nothing. I would highly recommend this hard working team Chancery to family and friends, I will also be using them in the future. Thank you so much Chancery.”
David Clarke & Ruth O’Connor 16-12-2014
“We were referred to Chancery by my sister (after a rather challenging experience trying to get good advice from our existing bank). This turned out to be one of those “if only we’d done this earlier” moments. They were very responsive, rapidly focusing in on the best options for us, and then made the entire process smooth and painless. They were a real pleasure to deal with and it now feels great knowing that we have a company like Chancery that we trust that we can go to whenever we need to in the future. We can’t recommend them highly enough!”
Maria & Paul Green 11-12-2014
“We were very happy again with the service provided in arranging our new mortgage and insurance, 12 years on after previously helping us! Nothing was too much trouble and everyone involved went out of their way to help us. Telephone calls and e mails were responded to promptly. We will definitely use Chancery again.”
Mr. S. Fleming & Dr. R. Bird 08-12-2014
“We would both like to thank the team at Chancery Mortgages for helping to make our mortgage experience, as first time buyers, run so smoothly. From the outset they were most accommodating in dealing with our ‘inflexible schedule’ helping and guiding us through every step of the way. Their professionalism and attention to detail gave us peace of mind and with their flexible approach, including a home visit, helped to take the stress out of the whole process. We wholeheartedly recommend their services and we wouldn’t hesitate in using them in the future.”
Petr Zemcik & Oxana Shpanarskaya 17-11-2014
“We contacted Chancery Mortgage Services based on a reference from a real estate agency. Our case of mortgage application was not simple. We are husband and wife, one a foreigner from a European Union country and the other a foreigner from outside the European Union, with residency restricted to five years. While this residency is automatically renewed based on the spouse’s passport from the European Union, most banks are reluctant to provide mortgages, despite good income of both spouses. Despite this difficulty, Chancery Mortgage Services were able to find two available mortgages from a provider who would potentially waive the requirement of indefinite UK residency. There were also minor irregularities regarding to which accounts our salaries were sent. The process of giving the provider the requested info was therefore cumbersome. Chancery Mortgage Services provided excellent support, were available for an update by phone, and continuously gave us feedback on the status of our application. The available mortgage was identified within two days since we made an offer for a flat, and approved within two weeks afterwards. The Chancery Mortgage Services also helped us with minor alterations of a contract due to requests of the mortgage provider. Thanks to their services, we were able to complete our purchase from seeing the flat and getting the keys in less then two months, which is a record time in the UK. This would not be possible without Chancery Mortgage Services. We will use them in the future if re-financing is needed and would recommend them to anyone trying to complete a home purchase.’’
Charlotte Laudat, 20-06-2014
“I handed Chancery a tough project with some very short deadlines and specific requirements. Not only were they incredibly professional, but they were always one step ahead of the game, which was crucial when juggling a time sensitive project like mine. They produced every item on my wish list and provided the necessary support to see me through. I couldn’t have asked for a better team to see me through such a challenging time.”
Mathew & Suzanne Hannaby, 11-04-2014
“Thank you for your continued help and assistance. It’s a pleasure working with you guys.”
Buket Konuk-Hirst, 10-04-2014
“I had a very positive experience with Chancery Mortgages overall. As a first time buyer I had millions of questions and Steve and Andrew were always there with answers. Throughout the process their back office made sure all documents were sorted and checked properly. I will surely recommend Chancery Mortgages to all my friends who are on line :)”
Hazel Catalan, 08-01-2014
“I first used Chancery in 2012. With minimal hassle they were able to find me the type of mortgage I needed when other advisors had told me there was simply no suitable product on the market. I was so impressed I used them again recently to re-mortgage and the deal they secured for me is so much better than that offered by my original lender that I have already recouped their fee.”
Zoe and David Thompson, 04-04-2013
“Dear Steve, Lyndsey and Andrew,Thank you so much for our lovely flowers, such a lovely thought! We are slowly unpacking and settling in. It may take a while to clear the boxes but we are so very happy in our new home. Thank you so much for all the help, support and words of wisdom – I don’t know what we would do without you!”
Dr Ann Coxon, 28-06-2012
“I have informed my Accountant that I was very satisfied with your service, and he will be referring you clients in future. I will certainly be recommending you to anyone that I hear needs help. Your service was efficient and timely, and your charges not excessive for the significant amount of work that was involved.”
John and Rachael Turpin, 18-05-2012
“Just a quick ‘thank you’ for the lovely flowers we received last weekend – it was a wonderful surprise ! We are really grateful for all your efforts and the extremely professional service that has enabled us to secure our dream home. It is a great relief to finally get the keys to our house and we are settling in nicely. Most boxes are unpacked and we now have long wish of DIY jobs that should keep us occupied for the next few years !”
Cormac Corrigan, 09-05-2012
“Yet again, you have performed brilliantly in a very short timescale with a very awkward client (me). Well done and many thanks. I’ll be back in touch for the next mortgage.”